Privacy Policy

Fitchka is operated by Artab Tech Inc., a company based in New York, USA (“Fitchka”, “we”, “us”). Questions about this policy or your data: support@fitchka.com.

• Account details: your email address and, if you add it, your name. If you sign in with Google, Google shares your name, email address and profile picture with us.
• Items you track: product links, the prices and availability we check, your alert conditions, check frequency, quiet hours and time zone.
• Telegram: if you connect our bot, your Telegram chat ID, so we can send you alerts.
• Searches: the text of your searches and the results we found. To apply search limits and protect the service from abuse, we keep a one-way, salted hash of the IP address — not the IP address itself.
• Invitation requests: the email, name and message you send us.
• Visit statistics: to know how many people visit and how they find us, our own counter (no cookies, nothing stored in your browser, no third parties) records the pages you open, the site or ad link you came from (including campaign tags in the link), your browser’s language, whether it is a phone or a computer, and which of your searches (see “Searches” above) were made during the visit. A visitor is a one-way hash of the IP address and browser with a salt that is replaced every day, so visits on different days cannot be linked to each other or to you. If you are signed in, a view is marked as made by a signed-in visitor (not by which account), and your account keeps the time of your last visit. When you sign up, we note which of these visits the account came from. We keep these records for 13 months.
• Technical data: our web server may briefly keep standard logs (IP address, browser, pages requested) for security and troubleshooting.

Cookies. We use only cookies the service needs: a session cookie that keeps you signed in, a short-lived cookie that remembers which email a sign-in code is for, a cookie with your language choice, and, if you search without signing in, a cookie with a random device ID so free searches are counted per browser. We don’t use advertising or analytics cookies, and there are no third-party trackers on Fitchka.

Bot protection. The search and sign-in forms ask your browser to solve a small computational puzzle in the background (ALTCHA, run on our own server). It tells people from automated scripts without a captcha and sends nothing to third parties.

• to check prices, send the alerts you set up and run your searches;
• to send service emails: sign-in links and codes, alerts, invitations;
• to apply limits, prevent abuse and keep the service secure;
• to answer your questions and improve Fitchka.

We don’t sell or rent your personal information, we don’t share it for advertising and we don’t send marketing emails without your consent.

We share data only with providers that help us run Fitchka, and only what each of them needs:

• DigitalOcean — servers and database hosting in the United States.
• Resend — delivers our emails.
• Telegram — delivers alerts if you connect the bot.
• Anthropic — AI that understands search queries, matches identical products and reads prices from product pages. It receives search text and page content, not your account details.
• Serper (Google Shopping results), eBay and Best Buy — receive the text of searches to return offers.
• Google — only if you choose to sign in with Google.

When we check a price, our server requests the product page from the store; the store sees our server, not you. We may also disclose information if required by law or to protect the rights and safety of our users and Fitchka.

• Account data, tracked items and price history — while your account exists.
• Searches — so you can return to the results; we may delete old searches at any time.
• Search limit counters for visitors who are not signed in — up to 2 days.
• Server logs — a short time, for security and troubleshooting.
• When you delete your account, we delete your data within 30 days. Copies in backups disappear as backups rotate, within 14 days.

• See and change your name, time zone and alert settings in your account.
• Pause or delete any tracked item; disconnect Telegram at any time.
• Delete your account yourself in Settings → Delete account: your data is deleted right away.
• Ask for a copy of your data — email support@fitchka.com from the address you sign in with.

We answer requests within 30 days.

If you live in California, the CCPA gives you the right to know what personal information we collect and how we use it, to get a copy, to correct it and to have it deleted, and to not be discriminated against for using these rights. We do not sell personal information and do not share it for cross-context behavioral advertising. To make a request, email support@fitchka.com; we’ll confirm it by replying to your account’s email address.

Fitchka is not intended for children under 13, and we don’t knowingly collect their information. If you believe a child has given us personal information, contact us and we’ll delete it.

All connections to Fitchka are encrypted (HTTPS). We use sign-in links and codes instead of passwords, limit who can access production systems and keep regular backups. No service is perfectly secure, but we work to protect your data and will tell you if a breach affects it.

We’ll update the date at the top when this policy changes. If a change is significant, we’ll let you know by email or on the site before it takes effect.

Artab Tech Inc., New York, USA — support@fitchka.com.